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A R Catering Services Ltd
Commercial upright chillers and a refrigerated preparation counter in a stainless steel kitchen

Refrigeration

Commercial Refrigeration Repairs in Essex

Chiller not holding temperature? When refrigeration fails, stock, food safety and service are all at risk. We diagnose and repair commercial refrigeration for kitchens across Essex, backed by over 25 years of industry expertise.

Recognise the problem?

Refrigeration faults we’re asked about most

  • Commercial fridge not cooling

    The cabinet runs but the temperature creeps up, or the unit has stopped cooling altogether.

  • Chiller temperature rising

    Readings drifting above safe holding temperatures, often worse during busy periods or warm weather.

  • Freezer not maintaining temperature

    Soft product, heavy frost build-up or a freezer that won’t pull down after loading.

  • Refrigeration leaking water

    Water pooling inside or beneath the unit, sometimes linked to drainage or defrost problems.

  • Unusual noise

    Rattling, buzzing, clicking or a compressor that sounds different from normal.

  • Error codes

    Alarms or codes on the controller. Note the code or take a photo — it helps us prepare.

Refrigeration equipment we support

  • Commercial fridges and upright chillers
  • Commercial freezers
  • Refrigerated preparation counters
  • Display refrigeration
  • Cold rooms

What to send us

  • Your site name and postcode
  • The type of equipment and, if you can see it, the manufacturer and model
  • What the fault is and when it started
  • Any error code shown on the display
  • A photo of the machine and its data plate, if possible

Please don’t remove panels or attempt internal repairs while you wait.

Who we help

Businesses we support

From bar back-coolers in pubs to walk-in cold rooms in care home and school kitchens, refrigeration underpins every food business. A failing chiller can mean discarded stock and a disrupted service, so we focus on finding the cause quickly and explaining it clearly.

Coverage

Across Essex

We support commercial kitchens throughout Essex. Send your postcode with your request and we’ll confirm.

How it works

A simple enquiry process

  1. 1

    Tell us the problem

    Send your equipment details, fault and site postcode.

  2. 2

    We review your request

    We discuss the issue and check engineer availability.

  3. 3

    Arrange engineer attendance

    We confirm the next steps and agree an attendance time.

FAQs

Common questions

Request an engineer

Chiller or Freezer Down? Request an Engineer.

Tell us what has broken and where your premises are located. Our team will review your request and contact you to discuss availability.

Prefer WhatsApp? Send us your fault and equipment photos.

Fields marked * are required.

This is a repair enquiry, not a confirmed appointment. We use your details only to respond to this request — see our privacy notice.